Licensed Professional Mental Health Counselor (Program Manager)

Summary

Licensed Professional Mental Health Counselor (LPMHC) serves as the Program Manager for the Primary Care Mental Health Integration (PCMHI) section within the Mental Health Service (MHS) at the VA Augusta Health Care System. The incumbent provides advanced program management, clinical leadership, and strategic oversight for PCMHI, ensuring the delivery of timely, evidence-based, integrated mental health services to Veterans served in Primary Care (PACT).

Duties

• The incumbent is responsible for the full scope of PCMHI operations, including clinical programming, policy and procedure development, staff supervision, quality improvement, resource allocation, and coordination with Primary Care and Mental Health leadership. The position requires independent decision-making, expert clinical judgment, and the ability to implement both short- and long-term program goals aligned with facility, VISN, and national Mental Health priorities. Duties include, however, not limited to: Overseeing daily operations, ensuring all Office of Mental Health and facility performance metrics, access expectations, and national PCMHI directives are met. Conducting needs assessments, identifying gaps in service delivery, and initiating program improvements. Developing, updating, and implementing PCMHI policies, procedures, workflows, and clinical pathways. Allocating and monitoring resources to ensure optimal staffing, productivity, and workload balance. Facilitating collaboration between PCMHI, PACT, Outpatient Mental Health, and other interdisciplinary stakeholders. Participating in organizational strategic planning, providing expert guidance on PCMH integration, Suicide Prevention initiatives, Whole Health alignment, and mental health access expansion. Monitoring quality outcomes through data-driven evaluation and ensuring timely completion of reports, audits, NEPEC submissions, and other required documentation. Serving as the PCMHI liaison to Primary Care leaders, attending interdisciplinary leadership meetings, contributing to PACT strategic planning, and resolving operational challenges collaboratively. Participating in required facility committees including, but no limited to, Mental Health ICC and Primary Care ICC Work Schedule: 8AM to 4:30PM, Monday - Friday Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 63147F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.