Medical Administration Officer

Summary

This position, located at the Fort Harrison VAMC, Health Administration Service, is responsible to plan, organize, direct, control and coordinate all program activities related to patient administration, ward and outpatient clinic administrative support, clinical data capture, Administrative Officer of the Day (AOD), medical records establishment and control, medical transcriptionist capabilities, revenue cycle management, non-VA Care, and clinic of jurisdiction of program activities.

Duties

• Major duties of this position include but are not limited to... Plans, organizes, directs, controls, and coordinates all HAS program areas (patient administration; clinic/ward admin; AOD; medical records; transcription; clinical data capture; revenue cycle; Non-VA Care/CHOICE; HIMS operations) Chair/participates in committees; manage jurisdiction over non-VA diagnostic/treatment activities; manage patient administrative programs Evaluates and adjusts organizational structure/systems for efficiency, effectiveness, and economical staffing Installs administrative/clerical procedures for efficient processing and in-service training; provides guidance for Medical Record Program and ROI controls Sets service-line priorities and quarterly/annual goals; defines expected outcomes and track progress Prepares performance standards and evaluates subordinate supervisors; approves hires/ promotions/reassignments Guides staff research; oversees feasibility/risk/cost-effectiveness studies; lead development of new administrative approaches Justify, defend, and negotiate HAS policies, priorities, and resource allocations with internal/ external leaders Provides management advisory services and executive liaison support (e.g., provider orientation collaboration) Develops short- and long-range plans; participates in strategic planning; plan program changes impacting business operations Responds to changes in appropriations/legislation and Agency/VISN policy by adjusting business processes and priorities Safeguards sensitive data (Privacy Act/FOIA); maintains release-of-information controls; ensure ADP security/access compliance Work Schedule: Monday - Friday, 7:30am - 4:00pm Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Officer/PD20002-O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Education

There is no educational substitution at this grade level.