Diversified Services Network, Inc.

(1113445) Software Release Coordinator

Irving, Texas, United StatesOn-siteFull time

Salary not posted. The employer did not include pay in this listing. Ask for the range in your first conversation; it is a fair question.

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Should you apply?

Company website ↗

Open: 1 day; Fresh. First-week applicants get read first.
Open roles at this company: 27; Hiring in volume. Recruiters are busy, so a tailored resume that matches the posting's words gets through the screen.
Salary: Not posted; No range in the posting. Ask early. It is a fair question and it saves everyone time.

Days open comes from the posting date. Fill time and reposting rate come from this company's recent public postings.

The job, broken down

This role coordinates the day-to-day logistics of software releases for a large enterprise program, keeping calendars, checklists, and documentation on track under a Release Manager. You'll be the hub connecting internal teams, DevOps, and global stakeholders (based in Australia) to keep releases moving without dropping quality gates.

What you'd actually do

Maintain and publish the release calendar and communicate freeze/deployment windows
Track release readiness checklists and chase down missing artefacts (test evidence, sign-offs, release notes)
Make sure change records and tickets are properly raised and linked in Azure DevOps before deployment
Coordinate deployment sequencing and monitor status during release windows, reporting updates in real time
Keep release documentation and dashboards (likely Power BI) current for leadership reporting
Track release metrics like predictability, defect escape rate, and cycle time

Must-haves

Bachelor's degree
3-5 years in release coordination, release management, or SDLC support in a software environment
Strong organizational skills to track multiple concurrent release streams
Ability to produce clear release notes, status reports, and stakeholder communications
Strong written and verbal communication skills
Comfort working across time zones with a manager and Release Manager based in Australia

Nice to have

Familiarity with Power BI or willingness to learn it
Familiarity with DevOps practices
Business acumen connecting release management to business goals

Read before you apply

You'll report to a manager in Australia and work closely with a Release Manager in Brisbane while being fully onsite in Irving, TX, meaning likely early or late calls to match those time zones
Job is described as 'small, two-person coordination team' supporting 'a large body of cross-functional stakeholders,' which suggests a heavy workload for limited headcount

Written from the posting text only. Check the full description below before you decide.

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Steps to get this job

1In your resume/cover letter, mirror their language directly: 'release readiness checklists,' 'entry and exit criteria,' 'release calendar,' and 'Azure DevOps' since these are the exact tools and terms they use
2Lead with any experience tracking release metrics (predictability, defect escape rate, cycle time, rollback frequency) since they specifically call these out
3If you've worked with global or distributed teams across time zones, mention that explicitly given the Australia-based reporting structure
4If you have any Power BI exposure, even basic dashboard building, list it since they flag it as a skill to have or be willing to learn

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What it's like to work at Diversified Services Network, Inc.

Premium

Diversified Services Network (DSN) is a privately held staffing and consulting firm founded in 1989, headquartered in Naperville, Illinois, with roughly 51-200 employees. It places IT, engineering, project management, and supply chain workers as contractors with Fortune 500 companies and government agencies, and has a known history of staffing roles at Caterpillar in the Peoria/East Peoria area.

The full picture: what employees say in public reviews, with sources
Recent news and signals about how the company is doing
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About the role

Diversified Services Network, Inc. (DSN) is seeking a full-time Software Release Coordinator to join our fully onsite team in Irving, TX. We offer full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The Software Release Coordinator supports a large-scale software release program, coordinating the day-to-day execution of release activities across a portfolio of enterprise software products. Working under the direction of the Release Manager, this role provides input into the operational cadence of releases and acts as a coordination hub between internal teams and global counterparts, helping the organization deliver software faster without compromising quality or control.

Key Responsibilities

Release Planning & Calendar Support

Maintain and publish the release calendar, ensuring dates, milestones, and dependencies are current and visible to all stakeholders.
Track and follow up on cross-team inputs required for release planning, including scope confirmation, dependency declarations, and environment availability.
Prepare and distribute release schedule communications, including upcoming releases, freeze windows, and deployment windows.

Release Readiness & Checklist Management

Own and maintain release readiness checklists, ensuring all required artefacts (requirements traceability, test evidence, security sign-off, approvals, release notes, documentation) are in place before a release proceeds.
Track entry and exit criteria for each release gate and escalate gaps to the Release Manager.
Ensure all change records and release tickets are correctly raised, linked, and approved in Azure DevOps prior to deployment.

Release Execution Coordination

Coordinate deployment sequencing across products, components, and environments under the direction of the Release Manager.
Liaise with DevOps and platform teams during release windows to ensure smooth handoffs and environment promotions.
Monitor deployment progress and communicate real-time status updates to the Release Manager and stakeholders during release execution.

Release Documentation & Communications

Maintain release documentation repositories, ensuring historical release records are accurate and searchable.
Prepare release health dashboards and status reports for the Release Manager to present to engineering leadership.
Document lessons learned from each release cycle and feed them into retrospective discussions.

Process Compliance, Quality Support & Metrics

Support adherence to the SDLC and Scaled Agile methodology by tracking artefact completion and flagging non-compliance to the Release Manager.
Assist the Release Manager in maintaining and improving release guardrails, templates, and process documentation.
Collect and maintain data for key release metrics as defined by the Release Manager, such as release predictability, defect escape rate, rollback frequency, cycle time, and deployment frequency.

Team Structure & Reporting

Reports to a manager based in Australia and works closely with a Release Manager located in Brisbane, Australia.
Collaborates with a Senior Manager based in the U.S.
Part of a small, two-person coordination team that works alongside a large body of cross-functional stakeholders.

Requirements

Education & Experience

Bachelor's degree AND
3-5 years of experience required in a release coordination, release management, or SDLC support role within a software development environment.

Top Skills

Strong business acumen, with an understanding of how software development and release management support business goals and strategy.
Familiarity with Power BI, or a willingness to learn, to support program-level reporting and health radiators.
Strong organizational and coordination skills, with the ability to track multiple concurrent release streams and produce clear release notes, status reports, and stakeholder communications.
Familiarity with DevOps practices and intent desired.

Soft Skills (Required)

Excellent verbal and written communication skills.
Ability to be flexible and adapt to the changing needs of a large-scale, complex program.

Benefits

401(k)
Dental insurance
Vision Insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary Expectations: $100,000-105,000 annually

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