Lafrance Hospitality

Front Desk Agent - FULL TIME - TRU by Hilton, Manchester, NH

Manchester, New Hampshire, United StatesOn-siteFull timeTru by Hilton - Manchester, NH

Salary not posted. The employer did not include pay in this listing. Ask for the range in your first conversation; it is a fair question.

Posted Today · listed on Workable

Apply on Workable →Tailor my resume to this job, free

Should you apply?

Company website ↗

Open: 1 day; Fresh. First-week applicants get read first.
Open roles at this company: 10; A few open seats. Your application will get a real look.
Salary: Not posted; No range in the posting. Ask early. It is a fair question and it saves everyone time.

Days open comes from the posting date. Fill time and reposting rate come from this company's recent public postings, last refreshed May 20.

The job, broken down

You'll work the front desk at TRU by Hilton in Manchester, NH, checking guests in and out and handling phone and payment tasks. This is a full-time hourly role paying $17-$18/hour.

What you'd actually do

Greet and check guests in and out of the hotel
Process payments and post charges to guest accounts
Answer phones and handle guest requests
Resolve guest problems and complaints
Follow emergency procedures and hotel policies
Show up on time for scheduled shifts

Must-haves

Customer service experience
Reliability
Attention to detail
Availability for both 7am-3pm and 3pm-11pm shifts

Nice to have

Hotel experience

Read before you apply

Must be available for both shifts listed, which may mean unpredictable or long scheduling despite 'Flexible Schedule' label

Written from the posting text only. Check the full description below before you decide.

Career Pulse

See how you stack up for this job.

It's not just about searching for jobs. We help you land it. Upload your resume once. Career Pulse scores you against this exact posting, shows where you match and where you fall short, then rewrites your resume for it. Free.

Steps to get this job

1In your application, lead with any direct customer service experience (retail, restaurant, call center) since hotel experience is explicitly optional
2Confirm and state upfront that you can work both the 7am-3pm and 3pm-11pm shifts, since the posting stresses this requirement twice
3Mention 'reliability' and 'attention to detail' directly in your cover message, mirroring the exact requirement wording
4If you know anyone at Lafrance Hospitality or TRU by Hilton, ask about a referral since they offer a referral bonus, which means current staff have incentive to help you get in

Check my fit for this job, free →

Coming to Premium: . The hiring contact behind this posting, their LinkedIn, a verified work email when we have one, and the note to send.

What it's like to work at Lafrance Hospitality

Premium

The full picture: what employees say in public reviews, with sources
Recent news and signals about how the company is doing
How to position yourself when you apply here

Create a free account to unlock

About the role

Are you looking to Grow your Hospitality Career, TRU by Hilton in Manchester, NH is looking to add to the team! Is that you?

Picture yourself as a vital member of our dynamic team, where every day is filled with vibrant energy and the opportunity to make a lasting impression on our guests. As a Full-Time Front Desk Attendant, you'll be at the forefront of our hotel, ensuring that every guest is greeted with a warm smile and exceptional service.

Joining our team at TRU means you will have access to comprehensive benefits, as well as opportunities for cross training, career growth, and mentorship. As a member of the Hilton Team, you can enjoy amazing discounts on hotel rooms for both yourself and your family. We also offer company-wide incentives throughout the year, providing even more perks for our valued staff.

Join us in this thrilling opportunity to develop your professional skills, be part of an exceptional team, and create memorable experiences for our valued guests. We are looking for candidates who are available for both the 7am-3pm and 3pm-11pm shifts.

The journey starts now – apply today and unlock a world of possibilities at TRU by Hilton in Manchester, NH!

Pay: $17.00 - $18.00 Per Hour

Schedule: Flexible Schedule

Job Type: Full-time

Shift: 7am-3pm & 3pm-11pm (need to be available for BOTH)

DailyPay - Get Paid Any Day !

Refer a friend once you join and earn up to $500!!!

Responsibilities:

Maintain a warm, welcoming and professional demeanor while interacting with all guests.
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Answer the phone in a professional & helpful manner.
Follow procedures on posting charges and settling guest accounts.
Effectively address and resolve guest problems to increase guest satisfaction.
Be knowledgeable of emergency procedures and Hotel policies.
Practice punctuality for scheduled shifts.

Keywords: Hotel, Hospitality, customer service, receptionist, administrative, Front Desk

Requirements

Customer Service Experience
Hotel Experience is a plus but NOT required
Reliability
Attention to detail

Benefits

401K

DailyPay- Get Paid any day!
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Tuition Reimbursement
Annual Review Program
Extensive Room for Growth
Paid Training

Apply on Workable →or tailor my resume first, free