EF Senior Care

VP of Clinical Operations

Plymouth, Massachusetts, United StatesOn-site

Salary not posted. The employer did not include pay in this listing. Ask for the range in your first conversation; it is a fair question.

Posted Today · listed on Workable

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Should you apply?

Company website ↗

Open: Today; Fresh. First-week applicants get read first.
Open roles at this company: 2; A few open seats. Your application will get a real look.
Salary: Not posted; No range in the posting. Ask early. It is a fair question and it saves everyone time.

Days open comes from the posting date. Fill time and reposting rate come from this company's recent public postings.

The job, broken down

This is a VP-level RN role leading clinical operations for a Massachusetts senior care consulting firm that also owns three of its own communities. You'd split time between advising client facilities in crisis or survey mode and overseeing clinical quality across the company's own skilled nursing, memory care, assisted living, and rest home sites.

What you'd actually do

Set clinical direction on consulting engagements: mock surveys, survey defense, quality and infection prevention programs
Handle clinical turnarounds, receiverships, and interim operations at client facilities
Respond to urgent situations like IJ tags, sometimes with same-day travel
Partner with administrators and DONs at the company's owned communities on survey readiness, clinical systems, staffing models, and outcomes
Travel statewide across Massachusetts to client and owned sites

Must-haves

Active Massachusetts RN license
10+ years of progressive SNF clinical operations experience, including multi-site or regional leadership (DON, Regional Director of Clinical Services, VP of Clinical Services, or similar)
Working knowledge of DPH, CMS, EOAI regulations and how surveys unfold in Massachusetts
Strong background in QAPI, MDS, PDPM, infection prevention, clinical risk, and five-star rating metrics
Comfort using PointClickCare
Track record of turning around underperforming clinical operations
Willingness to travel statewide

Nice to have

BSN or higher

Read before you apply

Job description says the work can mean dropping planned schedules for a same-day emergency (a Friday afternoon IJ tag call), so expect unpredictable hours and last-minute travel

Written from the posting text only. Check the full description below before you decide.

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Steps to get this job

1In your resume and cover letter, use the exact terms from the posting: QAPI, MDS, PDPM, survey defense, receivership, interim operations, and PointClickCare, since these look like the screening keywords
2Lead with a specific example of a clinical turnaround you led, ideally at a multi-site or regional level, since 'a record of turning around underperforming clinical operations' is called out directly
3If you've worked with Massachusetts DPH or EOAI surveys specifically, name that experience up front rather than generic CMS survey experience
4Confirm and state your willingness to travel statewide in your application, since the posting flags this as a requirement, not a preference

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About the role

Lead Clinical Operations Across a Consulting Practice and Our Own Buildings

EF Senior Care is one of Massachusetts' most trusted consulting partners to senior living communities and skilled nursing facilities. Since 2018 we've served more than 180 communities across the Commonwealth. We're also owners and operators. We run three senior living communities of our own, and everything we recommend to a client is something we've already put to work in our own buildings.

We're looking for a VP of Clinical Operations to lead the clinical side of both.

The work

This role covers all of Massachusetts.

On the consulting side, you'll set clinical direction across our engagements: mock surveys and survey defense, quality and infection prevention programs, clinical turnarounds, receiverships, and interim operations. Some of that work is planned months out. Some of it is a Friday afternoon call about an IJ tag, and you're in the car. Facilities call us when they're already in trouble, priorities shift within the same week, and the job is to bring order to that quickly.

On the owned and managed side, you'll oversee clinical operations across our communities, covering skilled nursing, memory care, assisted living, and rest home settings. You'll partner with administrators and DONs on survey readiness, clinical systems, staffing models, and outcomes.

Requirements

Active Massachusetts RN license; BSN or higher preferred
Deep command of SNF clinical operations, with 10+ years of progressive experience including multi-site or regional leadership (DON, Regional Director of Clinical Services, VP of Clinical Services, or similar)
Working fluency with the regulatory landscape here: DPH, CMS, EOAI, and how surveys actually unfold in Massachusetts
Strength in QAPI, MDS and PDPM, infection prevention, clinical risk, and the metrics behind a five-star rating
Comfort with PointClickCare
A record of turning around underperforming clinical operations
Willingness to travel statewide

Salary Range: $170,000 - $180,000 annual salary

Benefits: Full health/medical benefits offered through Blue Cross Blue Shield paid 75% by the company. Matching 401k, and more.

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