Millennium Health

Account Manager

Charleston, South Carolina, United StatesHybridFull timeSales

Salary not posted. The employer did not include pay in this listing. Ask for the range in your first conversation; it is a fair question.

Posted 1 week ago · listed on Workable

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Should you apply?

Company website ↗

Open: 7 days; Fresh. First-week applicants get read first.
Open roles at this company: 20; Hiring in volume. Recruiters are busy, so a tailored resume that matches the posting's words gets through the screen.
Salary: Not posted; No range in the posting. Ask early. It is a fair question and it saves everyone time.

Days open comes from the posting date. Fill time and reposting rate come from this company's recent public postings, last refreshed May 20.

The job, broken down

This is a field-based Account Manager job at Millennium Health, a specialty lab doing drug and medication monitoring testing. You'd manage and grow existing client accounts in the Charleston, SC territory, with daily travel and training visits to clinicians and their staff.

What you'd actually do

Drive daily throughout the assigned territory to visit existing accounts
Build and maintain relationships with clinicians and clinic staff
Schedule and run field training sessions for customers and their teams
Identify account needs and loop in internal Millennium Health teams (clinical, lab, customer support) to resolve them
Log activity and manage accounts in a CRM (Salesforce preferred)

Must-haves

Bachelor's degree from an accredited four-year university
1+ years in account management, customer support, or field-based work
Strong relationship-building and customer service skills
Comfortable with CRM tools and using tech on the road
Clean driving record
Ability to maintain a home office
Willingness and ability to follow HIPAA, confidentiality, and cybersecurity policies

Nice to have

Experience in a healthcare setting
Salesforce experience specifically

Read before you apply

No specific pay range given, only 'competitive base salary' and 'uncapped commissions' with no numbers
Heavy daily travel requirement with no mention of territory size or how many accounts you'd cover

Written from the posting text only. Check the full description below before you decide.

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Steps to get this job

1In your resume/cover letter, mirror the phrase 'develop and nurture relationships' and give one concrete example of retaining or growing a client account
2If you have any healthcare, medical device, diagnostics, or clinic-facing sales/support experience, lead with that since the posting flags it as valuable
3Mention specific CRM tool experience by name (Salesforce or otherwise) since it's called out directly
4Be ready to speak to your driving record and comfort with daily field travel, since this is a stated requirement, not a minor detail

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What it's like to work at Millennium Health

Premium

Millennium Health is a specialty clinical laboratory based in San Diego, California, founded in 2007, that provides urine and oral fluid drug testing and medication monitoring services to healthcare providers. It has roughly 500-1,000 employees across about 90 locations and is privately held.

The full picture: what employees say in public reviews, with sources
Recent news and signals about how the company is doing
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About the role

The Account Manager role is field-based and requires daily travel in the territory.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

Who wins at Millennium Health...?

Account Managers who thrive on maintaining, nurturing, and growing our existing client relationships.

Why this opportunity?

Excellent earning potential with a customer focus: Includes a competitive base salary, uncapped monthly commissions, vehicle stipend, and mileage reimbursement. Comprehensive benefits package including flex time-off plan!
Work with a talented and passionate team: Our sales organization partners with our expert clinical team, laboratory, and corporate-based customer support to ensure best-in-class service, quality, performance, and accountability.
Join us at an opportune time for growth and advancement: We're expanding rapidly and have an excellent trajectory. This means a great foundation and you’ll be joining at the perfect time to help contribute to our and your future success.

The Job:

Develop and nurture relationships with accounts in assigned regions to build long-term relationships with clients.
Schedule and deliver field training sessions with our customers/clients and their staff.
Function as the key person who identifies account needs and provides top support to clients by coordinating with internal MH stakeholders.

Requirements

Bachelor's degree from an accredited four-year university.
1+ years of account management, customer support, or field-based experience.
Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness
Experience in a healthcare setting is valuable
Uncompromising ethics and integrity.
CRM experience (preferably Sales Force) and comfortable using a range of technology platforms while on the road
Clean driving record and ability to maintain a home office.
Ability to ensure HIPAA, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
Ability to ensure administrative, physical and technical cybersecurity controls are always adhered to.

Benefits

Medical, Dental, Vision, Disability Insurance
401k with Company Match
Paid Time off and Holidays
Tuition Assistance
Behavioral and Health Care Resources
Mileage reimbursement & monthly car stipend

Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

https://www.millenniumhealth.com/california-employee-privacy-notice/

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