Director

Summary

This position is located in the Office of Disaster Recovery and Resilience (ODR&R) and reports to the Deputy Associate Administrator. The Director provides executive leadership for disaster programs, connecting survivors with loan and assistance resources to support recovery and preparedness. Responsibilities include oversight of loan intake, review, and disbursement. To learn more about the program office, please visit: ODR&R. Recruitment or relocation incentives may be authorized.

Duties

• Serves as Director within ODR&R with responsibility for the integrity, implementation, and continuous improvement of loan processing systems and controls to ensure compliance with quality standards, prudent lending practices, and stewardship of public funds, including corrective actions in response to audits. Leads the development and implementation of policies, criteria, guidelines, and standard operating procedures for SBA disaster loan programs and the Shuttered Venue Operators Grant (SVOG). Monitors nationwide disaster activity, analyzes impact and recovery needs, and coordinates with the Chief Financial Officer (CFO) and partners to produce accurate data analytics, forecasts, and reports to support operational planning. Provides strategic direction on operational and staffing requirements, including scalable and surge operations, to ensure efficient field deployment. Directs coordination across SBA offices to align operations, strategic planning, and performance with Administrator priorities; establishes goals and assigns work to subordinate offices, ensuring accountability for results. Reviews and analyzes proposed legislation affecting disaster lending and SVOG; supports implementation of new statutory requirements in coordination with ODR&R leadership, CFO, Office of General Counsel, and other stakeholders. Oversees compliance with risk management practices, loan fund activity, recovery and recoupment efforts, and supports budget planning, supplemental funding requests, and personnel requirements. Exercises delegated loan-making authority within established limits and ensures consistent application of lending policies balancing customer service, quality control, and fiscal responsibility. Builds and maintains partnerships with SBA regional and district leadership and external stakeholders (federal, state, local, tribal, and private sector) to support disaster preparedness and program delivery. Oversees management of the Processing Disbursement Center (PDC) facility in Fort Worth, TX, including space, procurement, budget, and administrative operations, ensuring compliance with federal and SBA requirements and cost efficiency. Plans and implements disaster program closeout activities, including timelines and resource coordination.

Requirements

Conditions of Employment Must be a U.S. Citizen or National. Subject to a 1-year supervisory probationary period (unless already completed). Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. May be subject to pre-employment and random drug tests File a Confidential Financial Disclosure Report OGE-278e within 30 days of appointment and annually from then on. You may be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. There are three key documents that contain important information about your rights and obligations. Please read and retain these documents: Noncriminal Justice Applicant's Privacy Rights, for those who undergo an FBI fingerprint-based criminal history record check for personnel vetting, which includes Rap Back, FD-258 Privacy Act Statement - FBI (this is the same statement used when your fingerprints are submitted as part of your background investigation), and SEAD-3-Reporting-U.pdf (dni.gov), (applicable to those who hold a sensitive position or have eligibility for access to classified information)"

Education

Education may not be substituted for specialized experience.