Insurance and Prior Authorization Manager

Why USA Clinics Group?

Founded by Harvard-trained physicians with a vision of offering patient-first care beyond the hospital settings, we’ve grown into the nation’s largest network of outpatient vein, fibroid, vascular, and prostate centers, with 170+ clinics across the country. Our mission is simple: deliver life-changing, minimally invasive care, close to home.

We’re building a culture where innovation, compassion, and accountability thrive. While proud of our growth, we’re even more excited about what’s ahead, and the team we’re building to get there. We look forward to meeting you!

Why You'll Love Working with us:

🚀 Rapid career advancement           💼 Competitive compensation package

🤝 Positive, team-oriented environment  🏥 Work with cutting-ed technology

🌟 Make a real impact on patients’ lives  📈 Join a fast-growing, mission-driven company

USA Clinics Group is looking for an Insurance and Prior Authorization Manager to join our team! The Insurance and Prior Authorization Manager will collaborate with physicians, SVP of Revenue Cycle, and other members of the management team. They will serve as a critical link between providers, payers, and patients; and will directly oversee and manage the following employees:

• Clinical documentation improvement specialists
• Administrative staff and clerks

Position Details:

• Location: Northbrook, IL
• Schedule: Full-Time, Monday-Friday (on-site)
• Compensation: $70,000-$85,000 based on experience and qualifications.

Responsibilities

• Monitor and manage productivity and performance of assigned employees including daily/weekly/monthly department metrics to Senior Leadership and provide reporting and action plans for improvement.
• Maintains positive leadership and gives frequent performance feedback to team members and invites two-way communication.
• Coaches established employees when needs are identified, holding employees accountable for results through coaching and development of action plans.
• Monitor Prior Authorization and Eligibility automation processes
• Assist IT team in developing new automation processes for authorization submission/tracking and insurance verification
• Work closely with billing team for claim denials related to authorization and eligibility
• Produces productivity and error reports to assess staff.
• Prioritize work to maximize turn-around time.
• Contacts insurance plans to determine eligibility and obtain coverage and benefit information.
• Contacts insurance plans to obtain prior authorization for services.
• Documents findings thoroughly and accurately.
• Performs training with organizational staff on procedures for requesting, documenting, and processing prior authorizations.
• Additional duties as assigned.

Requirements

• High school diploma or equivalent required.
• Bachelor’s degree with specialization in health information administration preferred.
• 3 years medical authorization experience required
• Strong background and experience in Revenue Cycle Management preferred
• 2+ years in a leadership role required
• Active knowledge of CMS guidelines contracted insurance guidelines and coding policies
• Ability to lead a team by demonstrating a positive attitude, openness to change, willingness to help, and respect for others and their ideas
• Excellent verbal and written communication skills
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
• Demonstrated computer literacy and excellent math skills
• Ability to maintain a high level of confidentiality and professionalism

Benefits

• Health
• Dental
• Vision
• PTO
• 401k