Systems Management Specialist

Summary

About the Position: This position is located in the Dept. of Radiology within Walter Reed National Military Medical Center (WRNMMC) in Bethesda, MD. Shift is Monday-Friday from 0730 to 1600. Weekly on-call/rotation (1600-0700 hrs weekdays; 0000-2400 hrs weekends/holidays) after 6 months or when candidate is comfortable with troubleshooting. COMPTIA Security + will be required within 6 months of hiring per DoD directive.

Duties

• Administers the day-to-day PACS operation and maintenance in a complex environment that requires extensive organization and coordination at a variety of geographically dispersed locations.
• Manages and monitors overall system performance.
• Performs regular checks to ensure study flow from multiple modalities as well as to Teleradiology sites and mobile operationally deployed units worldwide, includes responsibility for network and PACS monitoring software.
• Ensures the images in the database are accurately stored with respect to the correct image, dictation and patient information.
• Recognizes different radiology imaging modalities by sight as well as patient anatomy in order to determine if the image matches the requested study.
• Provides consultation to functional users on database and file access.
• Perform database backups daily.
• Trains and manages Radiology personnel to perform these operations independently for seamless operations during incumbent's absence.
• Develops requirements, specifications and implementation schedules for growing PACS, scheduling system (iPlan), and Teleradiology to the MTF enterprise.
• Ensures the PACS system meets or exceeds Health Insurance Portability and Accountability Act (HIPAA) and Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
• Serves as a Radiology Digital Imaging expert and is the final technical authority in determination of economic and technical feasibility for implementing PACS component systems at the MTF.
• Serves as primary point of contact and subject matter specialist for the MTF and enterprise wide issues relating to DIN-PACS.
• Provides formal and informal training and technical assistance on PACS and Teleradiology systems, computed radiography and digital imaging to current and new users at the MTF and remote clinics.
• Works closely with the PACS contractor, and with sub-contractors. Tests and analyzes computer hardware and software malfunctions to resolve physical and logical problems.
• Implement monthly security patches to servers and workstations.