Sales Development Representative - API/CPaaS (NwPS)
Vonage
Work from Home - MexicoAPI Sales Development
Posted 2 weeks ago · via Greenhouse
Job Description
<div class="content-intro"><h2><strong>Join Vonage and help us innovate cloud communications for businesses worldwide!</strong></h2></div><h2><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Vonage Communications APIs:</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":360,"335559739":120,"335559740":240}"> </span></h2>
<p><span data-contrast="auto">As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.</span><span data-ccp-props="{"201341983":0,"335559740":240}"> </span></p>
<h2><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Why this role matters:</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":360,"335559739":80}"> </span></h2>
<p><span data-contrast="auto">As a Sales Development Representative you will be responsible for creating, identifying, and qualifying new sales opportunities in the </span><strong><span data-contrast="auto">Network Powered Solutions </span></strong><span data-contrast="auto">vertical. You will be a key driver of Vonage's growth by identifying, engaging, and qualifying new business opportunities within the </span><strong><span data-contrast="auto">Telecom Ecosystem</span></strong><span data-contrast="auto"> (mobile network operators, virtual network operators, internet service providers, and regional service providers).</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="auto">You will be the very first point of contact a potential customer will have with Vonage API and play a vital role not only in generating sales pipeline, but helping us refine sales and marketing strategy based on your interactions and successes with prospects.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<p><span data-contrast="auto">There are tremendous growth opportunities within this position and team; you will have a chance to learn and develop skills on B2B technology sales and marketing and more. We are growing rapidly and we expect our SDRs to grow to more senior positions across the organization as we gain experience and achieve higher levels of performance.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<h2><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Your key responsibilities:</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":360,"335559739":80}"> </span></h2>
<ul>
<li><span data-contrast="auto">Perform outbound prospecting activities, and contact potential clients through phone/video calls, emails, LinkedIn or other channels</span><span data-ccp-props="{"335559738":240}"> </span></li>
<li><span data-contrast="auto">Discover new leads through creative internet research and social media monitoring/messaging, using LinkedIn Navigator and other sales tools</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Develop a deep understanding of the U.S. Network Powered Solutions market, including key players, buying cycles, technical terminology, and competitive dynamics</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Keep meticulous and detailed notes updated in our CRM system</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Articulate Vonage's API portfolio (SMS/messages, Voice, Video, Authentication) and the differentiated value it delivers to network operators and service providers</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Schedule qualified meetings and demos for our Account Managers</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Collaborate with marketing, account managers, and sales leadership to optimize performance</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Achieve monthly targets number of qualified Appointments & new sales Opportunities</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Develop and maintain territory plan with Account Managers from your assigned geography</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Have strong working product knowledge of Vonage’s API product suites</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Support Vonage API marketing efforts by assisting in online and other marketing campaigns</span><span data-ccp-props="{"335559739":240}"> </span></li>
</ul>
<h2><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">What </span><span data-ccp-parastyle="heading 2">you’ll</span><span data-ccp-parastyle="heading 2"> bring:</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":360,"335559739":80}"> </span></h2>
<p><strong><span data-contrast="auto">Required:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">2+ years of Sales Development / Lead generation and or sales experience in B2B environments, especially in the software industry</span><span data-ccp-props="{"335559738":240}"> </span></li>
<li><span data-contrast="auto">Ability to speak and write in </span><strong><span data-contrast="auto">English</span></strong><span data-contrast="auto"> at a professional level</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Strong Cold calling, Video-call and Personalized email creation experience</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Self Motivated and Self Organized: you take ownership of your territory and bring creative, research-driven thinking to every outreach.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">CRM and LinkedIn Experience required. You will be trained on our tech stack: Salesforce, Gong and Gong Engage, LinkedIn Sales Nav, ZoomInfo, Lusha and Gen AI tools.</span><span data-ccp-props="{}"> </span></li>
<li><span data-contrast="auto">Outbound experience targeting network operators, wholesale carriers, and/or telecom providers</span><span data-ccp-props="{}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Experience we consider a plus:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<ul>
<li><span data-contrast="auto">Prior exposure to CPaaS, cloud communications, or API-based solutions</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Familiarity with A2P SMS, SIP trunking, or wholesale voice routing concepts</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Highly collaborative mindset who is a team player - our success is together, not alone.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Ability to work at a fast pace to have as many meaningful interactions with prospects as possible each day</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Goal-oriented mindset</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
<li><span data-contrast="auto">Creativity around new ideas to help the team be successful</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li>
</ul>
<h2><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Where you will work:</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":360,"335559739":80}"> </span></h2>
<p><span data-contrast="auto">This position offers a fully remote work arrangement based out of Mexico.</span><span data-ccp-props="{}"> </span></p>
<p><span data-contrast="auto">Legal authorization to work in Mexico is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening. </span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p>
<h2><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">How you’ll benefit:</span></span></strong><span data-ccp-props="{"134245418":false,"134245529":false,"335559738":360,"335559739":80}"> </span></h2>
<ul>
<li><span data-contrast="none">Medical Insurance</span><span data-ccp-props="{"335559739":240}"> </span></li>
<li><span data-contrast="none">Group Life Insurance</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":30,"335559739":30}"> </span></li>
<li><span data-contrast="none">Meal Card (Pluxee Tienda Card)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":30,"335559739":30}"> </span></li>
<li><span data-contrast="none">Volunteer Time (VTO)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":30,"335559739":30}"> </span></li>
<li><span data-contrast="none">Ericsson Care Line</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":30,"335559739":30}"> </span></li>
<li><span data-contrast="none">Additional benefits and perks will be shared and discussed with you by the recruiter during the interview process.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559737":0,"335559738":30,"335559739":30}"> </span></li>
</ul>
<p><span data-contrast="none">This is a salaried role and would be part of our Commission Compensation structure. The overall compensation would be based on a 70/30 split.</span><span data-ccp-props="{"335559738":240,"335559739":240}"> <span style="color: rgb(255, 255, 255);">#LI-ML1</span></span></p>
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</div><div class="content-conclusion"><p><strong>There’s no perfect candidate.</strong> You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.</p>
<p>To learn how we process your personal data during the recruitment process, please refer to our <a href="https://www.vonage.com/legal/careers-privacy-notice/"><span class="s1"><strong>Privacy Notice</strong></span></a>. </p>
<p><strong>Who we are:</strong></p>
<p>Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.</p>
<p><span style="font-size: 8pt;">Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. </span></p></div>