Automotive Detail Supervisor (2nd Shift)
Carvana
Elyria, OH Reconditioning
Posted 2 weeks ago · via Greenhouse
Job Description
<p><strong>2nd Shift Hours:</strong> Monday-Thursday 4pm-3am</p>
<p><strong>Position Overview:</strong></p>
<p>The Line Lead, Detail role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible. </p>
<p><strong>What you’ll be doing:</strong></p>
<ul>
<li>Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.</li>
<li>Meet or exceed inventory production goals on a daily, weekly and monthly basis.</li>
<li>Oversee day-to-day activities of assigned team; identify team’s strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.</li>
<li>Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills. </li>
<li>Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana’s Values.</li>
<li>Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.</li>
<li>Prevent and resolve conflict among team members.</li>
<li>Monitor and ensure adherence to systems, policies, procedures, and performance standards.</li>
<li>Review and approve identified mechanical and physical defects of incoming inventory.</li>
<li>Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.</li>
<li>Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.</li>
<li>Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.</li>
<li>Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.</li>
<li>Effectively manage multiple associates, including ensuring appropriate employee development and performance management.</li>
</ul>
<p> </p>
<p><strong>What the Job Requires</strong></p>
<p>To be able to do your job at Carvana, there are some basic requirements we want to share with you.</p>
<ul>
<li>High School Diploma or GED equivalent</li>
</ul>
<ul>
<li>Experience using computers</li>
</ul>
<ul>
<li>Must be at least 18 years of age</li>
<li>Demonstrated functional expertise in one or more areas pertaining to Carvana’s reconditioning process</li>
<li>Demonstrated understanding of our current reconditioning processes and lean principles</li>
<li>Valid driver’s license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years).</li>
<li>Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels</li>
<li>Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.</li>
<li>Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.</li>
<li>Ability to maintain high volume and high-quality content in a fast-paced environment.</li>
<li>Ability to effectively delegate tasks to team members.</li>
<li>Ability to communicate and interact with others effectively in a professional, courteous manner.</li>
<li>Ability to communicate clearly and concisely, both written and oral.</li>
<li>Ability to maintain high volume and high-quality content in a fast-paced environment.</li>
<li>Ability to multitask and prioritize effectively.</li>
<li>Ability to resolve complex issues with guidance from others. </li>
<li>Ability to work overtime and on weekends.</li>
<li>Ability to work variable schedule(s) as necessary.</li>
</ul>
<p> </p>
<p>This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</p>